There's unfairly treatment and bad service towards consumers.

Habitat property management to me is the business that has luck of respect for customers. They need proper training to deal with customer service. Since I've moved in experienced poor service. Number one I kindly asked for the down grade because the rent that I'm paying is too high for me. No one offers to help me, I called Modawo he asked me to reapply I did no down grade. Late last year a manager who replaced Modawo his name Nhlakanipho problem person who's lacking customer service. He told me to reapply I did. Then start to say they don't have empty apartments. I called Nhlakanipho and told him people are coming in to empty apartments other moving out and see more empty apartments. No responded. Habitat property management is made for people who can't afford to buy bond houses. I am paying R4100pm plus electric combined with water my cost a month R1500 the total of everything is R5600. My basic salary is R9000 how can I get progress in life while the rent too high for me💔💔💔💔I'm so sorry to recommend the lady who is Nelly Mabusetsa with best service, she knows what is customer service 💯 Second problem we were that took 3months on strike no work no pay. So that was not my intention for that to happen. But first month I paid only 25june and July not paid. I emailed the letter that explain everything regards to strike. I personally phone Rhulane the account manager explained my situation. This week on Monday 10th July I called Rhulane again for payment arrangements explained her start from this month how I will pay them. So yesterday 13th July 23 I'm coming back from work on a happy mood it was 18:09. On my way to the property gates I'm trying open my app to open the gate, but I found that is blocked without anything communication to explain that may be I didn't pay the rent. They blocked access of going to my apartment 💔💔💔💔so I'm at entrance gate I asked the security to open the gate so that I can go to my apartment. They told me that Andris told them not open the gate. So they phone him he came.start but asked what is a problem? I reply by saying my app is blocked. So I'm trying explain that I spoke to Rhulane on Monday. He told can't come in to my apartment I must go out. So I start ask him please let me in because I'm already at the entrance gate he told me no go out. According to me Andris must get proper training based customer service poor poor. Number 1 customer is important make us to get paid. Wow the embarrassed I was facing towards other people who see me as a person who can't afford to pay rent. If Andris knew his job. He should have let me in and discuss the situation but he failed to do that. I just went back out from the entrance gate on a broken heart. It was painful people looking at me I can't pay my rent. I was so angry in the way that I can lose my temp . I phone my wife inside to tell her they can't let me in. I also phone my friend to come talk to them because I'm angry can't talk. My friend kabelo he tried several times to call him rejected all calls. I told my wife we sleep somewhere because they can't let me in.my wife refuse me to go she went to andris apartment found his wife asked for andris we need to talk he refused because he didn't come as a manager to sort out the situation. Again best customer service from Nelly Mabusetsa who knows (Ubuntu) Thanks a lot for the excellent job she provided for me as customer remember one thing she's on leave but she managed to make means for me to come in. We need people like her who do Excellent work. I am so disappointed with decision taken by habitat property management put in wrong people to front deal with customers. I regret my self why select to stay at Carnival Gardens. No respect at all 💔💔💔💔💔