Power customer service

We have had no power from the 15th of april, the managent of habitat said they would provisde us with generator, i feel if we were white they woud treat with sone humanity, we hace children and we have food that has be spoiled, ist so messed we spent the long weekend in the dark, its messed up that is month and they want the rent in full, to hell with Habitat and this power customer service, Mbali and team are rude when u call them