Poor service for social housing

I don't know how to explain the poor service I received in this place. We don't have electricity since 28 August 2926 till today 😡 I've been staying here since 2020 March paying my rent month to month and buying expensive electricity from protea meatering it's been 6 years unfortunately now ekurhuleni municipality cut off power due to non payments from ***. And they are not even bothered about this issue. Life is expensive now cos we buy more gas to cook ,boil water. We can't use our refrigerator so we buy daily so we can cook . It's difficult to survive here now and we can't move now because our kids attend school around here. I wish we can get clear answer