NPS Score
0
Recommended: Likely
Oct '25 - Sep '26
Frequently Asked Questions About H2O Pools Installations & Renovations
How is H2O Pools Installations & Renovations rated on Hellopeter?
Hellopeter has tracked H2O Pools Installations & Renovations across 5 reviews. H2O Pools Installations & Renovations hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used H2O Pools Installations & Renovations? Write a review to help others decide.
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jun 2026
Pool
I wish I did not have to give this 1 star but it was the only way I could open the review page. This man Stewart Woodley of H2O pools is a complete con. My story is almost the same as others posted here. We had our pool made smaller and he came in afterwards to fibreglas and add the non slip. We only discovered a bit later that the non slip was only on the steps and a small piece below that. The pool is dangerously sljppery. When I called him to come.back and do the whole pool he said I had to pay the deposit that day as the costs were going up. So I did. It is 3 months later and he has never come back and told me he is short of money. We intend to go the legal route. Do Not Use This Company. He is a complete con.
1 reviews | Active since Jun 2026
Pool
I wish I did not have to give this 1 star but it was the only way I could open the review page. This man Stewart Woodley of H2O pools is a complete con. My story is almost the same as others posted here. We had our pool made smaller and he came in afterwards to fibreglas and add the non slip. We only discovered a bit later that the non slip was only on the steps and a small piece below that. The pool is dangerously sljppery. When I called him to come.back and do the whole pool he said I had to pay the deposit that day as the costs were going up. So I did. It is 3 months later and he has never come back and told me he is short of money. We intend to go the legal route. Do Not Use This Company. He is a complete con.
1 reviews | Active since Apr 2026
AmazingWork and Thank You
Thank You Stewart, we are really enjoying our swimming pool and building a lot of memories with our kids and family. Scope of work that was done: Removal of old pool, installation of new pool, paving around pool, pool heating and also jacuzzi added on to pool with waterfall. This company definitely knows what they are doing and friendly.
1 reviews | Active since Apr 2026
AmazingWork and Thank You
Thank You Stewart, we are really enjoying our swimming pool and building a lot of memories with our kids and family. Scope of work that was done: Removal of old pool, installation of new pool, paving around pool, pool heating and also jacuzzi added on to pool with waterfall. This company definitely knows what they are doing and friendly.
1 reviews | Active since Apr 2019
Defective and dangerous net
We contacted H2O for a pool net because we have 2 kids under 7, and we want them to be able to have the run of the back yard without worrying. Initially the response was great - fast and professional. Then we had to put down an 80% deposit before he could have the net made. We paid the deposit and waited. The time he gave for the net to be made came and went, and he didn't give us any indication what was going on. So we contacted him and the runaround began - the net will be ready in 2 days, then tomorrow, then still tomorrow... A week later he finally arrived with the net to install it. He installs it and when I queried why it seemed loose he said that's the best that can be done. A few days later my son and I decide to go for a swim, so I remove the net for the first time. Every single one of the safety anchors that hold the net to the bricks came off. I ended up standing there with two hands full of safety anchors and a net that can't be put over the pool after our swim. To make it worse, the tension rope was so slack that my 6 y/o could remove it, after which he could easily remove the rest of the anchors - exactly the thing a net is supposed to prevent! I messaged H2O and requested my money back as this is clearly a defective product. Had one anchor come loose I could understand and have it fixed, but this was 100% failure which I haven't heard of in my life. The net is completely useless as a safety device. He initially refused, then agreed, but since then hasn't paid a cent back even though I have a useless net and children in danger of drowning.
1 reviews | Active since Apr 2019
Defective and dangerous net
We contacted H2O for a pool net because we have 2 kids under 7, and we want them to be able to have the run of the back yard without worrying. Initially the response was great - fast and professional. Then we had to put down an 80% deposit before he could have the net made. We paid the deposit and waited. The time he gave for the net to be made came and went, and he didn't give us any indication what was going on. So we contacted him and the runaround began - the net will be ready in 2 days, then tomorrow, then still tomorrow... A week later he finally arrived with the net to install it. He installs it and when I queried why it seemed loose he said that's the best that can be done. A few days later my son and I decide to go for a swim, so I remove the net for the first time. Every single one of the safety anchors that hold the net to the bricks came off. I ended up standing there with two hands full of safety anchors and a net that can't be put over the pool after our swim. To make it worse, the tension rope was so slack that my 6 y/o could remove it, after which he could easily remove the rest of the anchors - exactly the thing a net is supposed to prevent! I messaged H2O and requested my money back as this is clearly a defective product. Had one anchor come loose I could understand and have it fixed, but this was 100% failure which I haven't heard of in my life. The net is completely useless as a safety device. He initially refused, then agreed, but since then hasn't paid a cent back even though I have a useless net and children in danger of drowning.