Enquiry about a silver Toyota 200 VXR from Gys Pitzer Wonderboom as a cash buyer, received a message from them same day and promised to update me the next day, three days later I had to again request info

Enquiry about a silver Toyota 200 VXR from Gys Pitzer Wonderboom as a cash buyer, received a message from them same day and promised to update me the next day, three days later I had to again request info. Not sure how they get good reviews as my experience trying to deal with them has been disappointing