Thigh master not received from GYM PRIDE. Shocking service.

I ordered a thigh master from GYM PRIDE on the 14 th August 2021... I was promised a tracking number and have not received it.. I sent several emails to GYM PRIDE and have received no responses from them. There is no contact number.. The package was suppose to arrive within 21 days. I am dissapointed in GYM PRIDE for their lack of communication.