What a mess!!

GYM COMPANY ORMONDE - WHAT A MESS!!! NO AIR-CONS, STAFF WITH ****PY ATTITUDES, STAFF THAT ARE NOT AT ALL HELPFUL- MANAGERS AND ACCOUNTS DEPARTMENT EVEN WORSE!!!! THE LANDLINE THAT DOESN'T GET ANSWERED - GO STRAIGHT TO VOICEMAIL, ASSISTANTS THAT ARE SUPPOSED TO BE HELPING CUSTOMERS SITTING ON THEIR PHONES AND CHATTING LIKE SMALL KIDS!! WHEN YOU JOIN YOU GET TOLD THAT ULL GET A FREE BODY ASSESSMENT AND WORK - OUT PLAN ETC ETC WE NOW GOING GOING INTO THE FOURTH MONTH AND IT HASN'T HAPPENED? I ONLY RECEIVED MY GYM TAG AFTER 3 MONTHS? WITHOUT NOTIFICATION YOUR NAME STAYS IN RED - ACCORDING TO THE ACCOUNTS DEPARTMENT \YOUR ACCOUNT IS OUTSTANDING\" - IT TAKES ACCOUNTS TWO WEEKS AND LOTS OF AIRTIME WASTAGE ON YOUR SIDE TO GET IT SORTED!!! ITS 8 DAYS INTO THE NEW MONTH AND GUESS WHAT ? AN SMS - WOW!! YOUR GYM FEES HAVE NOT BEEN PAID??? HOW DIFFICULT IS IT TO TRACK DEBIT ORDERS? A WHOLE MONEY MAKING SCHEME IF YOU ASK ME... DEFINITELY A CANCELLATION ON ITS WAY COZ IT DOESN'T EVEN HELP TO COMPLAIN TO THE MANAGER - WHOSE SO SLOW AT UNDERSTANDING YOUR POINT AND GETTING IT SORTED!!!!! AND YOU CANT GET THROUGH TO HEAD OFFICE DIRECTLY??? DO THEY REALLY EXSIST???"