Unresolved Issue and Request for Refund – Gym Company Boskruin

I am extremely frustrated and disappointed with Gym Company Boskruin. I joined based on their "Gym for Free" promotion, where I was promised one free month of membership for each friend I referred, with a total of three months. Since I referred three friends back in September last year, I have yet to receive any free months, despite multiple assurances from Malcolm and Calvin.

After numerous attempts to contact Malcolm and a series of ignored calls and emails, I am left with no choice but to cancel my membership and move to Planet Fitness.

What’s even more disappointing is that I have been charged for months I should not have been, considering the free months I was promised. I am requesting a full refund for the months I was incorrectly charged and would like to ensure this issue is resolved as soon as possible.

This is a serious case of false advertising and a complete lack of accountability from the management. I trusted Gym Company Boskruin, but I can no longer do so after this experience.

I expect a refund for the unjustly charged months and proper closure on this matter.

Gym Company Boskruin, it’s time to address your failure to deliver and treat your customers with respect.