********* staff and unfair blacklisting

Gym company has ********** staff and rips people. First of all, I was a victim of false adverti*****t I was told that the first month would be free and unfortunately that was a lie. I had joined this gym in 2017 and told by the gym sales rep that I could just call to cancel within the cooling off period and within less than 4 days I called and asked to terminate the contract as at the end of the year I would be moving cities. When I called I was told to provide my ID number and personal details and all would be sorted, which I did. Only to find out at the end of the month that they did not cancel it. They started debiting me so I decided it would be best that I actually do go to the gym, which I did for some time. However, it got financially overwhelming and I took the initiative to call the gym and notify them this is when I was told to come to the gym to see a way forward. I was told I'd have to pay a certain percentage of the remaining months of my contract, which I did and I was given a receipt. I was then debited for that month in which I canceled my contract and I was told this is due to the fact that I canceled mid-month. after that, I was no longer debitted. However, I just recently got an email stating that I am blacklisted and I should pay to clear my name. when I called to inquire I was told that my contract was never canceled and that around the time of my cancellation there was apparently staff taking money from consumers and not actually canceling contracts. further on, I was told that even though I do have a receipt stating payment, that receipt according to the accounts department may be a false statement. with that being said the lady further explained that those staff members responsible for that had been fired but I still need to pay to clear my name. I believe this is unfair because it is not my fault that the staff was ******** and *****ing consumers money. I am a student and cannot afford to pay more money on top of what I had previously paid to cancel. This is not the only issue I had faced with gym company for two months I was double debited and I had to continuously run after them and pressure them to rectify this and give back my money, on the other hand, my tag did not work for two months in which I paid for the gym.

I am looking to start a petition and if you have any similar cases with this gym and would like to sign the petition contact: **********