Unauthorised, ********** debit order

<p>I was deceived by one of their consultants named Thapelo who submitted my incomplete registration form without my authorisation. He amended the form, submitting it without my authorisation as I still had to come back and complete the form. In April 2016, Gym Company debitted my account for R598 for 2 memberships. I then went to the branch and spoke to the manager named Makhosi who checked my form and discovered that it was **********ly submitted on my behalf. He then promised to cancel the contract and FULLY refund me. To date, he hasn't called me and they are still debitting my account. Till this day, they are still debitting R598 for both May & June. I need this to be addressed ASAP or else I'm opening *****/******** case against gym company. Please assist as this is ruining my financial records. Thank you</p>