1 reviews | Active since Jul 2020
The Gym Company - They Take YOUR Money As They Like
When moving abroad we left a debit order or two, as it seemed that canceling them would cost us more than just waiting for the contracts to end. One of the contracts was our gym membership.
Over the past few months, we have been tracking the amounts taken out of our account from this particular company. R99 + R80 one month, R99 + R199 another and lastly R99+ R99. This has been going on for months and months. It all seems pretty erratic. My question, or rather concern is - where is the communication that this money is going to be removed? It is not fair at all that money can just be taken out of a 'clients' account as they deem fit. What if I do not have all the money in my account? Will my credit record go down the drain to the lack of communication from this company?
Now what we are reaching the end of our contract, we are struggling to get a proper line of communication with The Gym Company. Time zones are not working in our favour, however, no statements have been supp**** to share a final (and proper) breakdown of the amounts paid or still owed.
If you are thinking of starting a membership with this company, you better think twice. If you are a family who has every cent accounted for to get through a month, then this company is NOT for you.
