Terrible Client service as Gym Company doorfontein

I have been gyming at GYM Company Doorfontein for a while nowhowever the client service there is awful, for the last week we have been showering with cold water and there is no communication shared with as to what is happening no client engagement also we are not allowed to use the class studios when there is no class (05:00-06:00) taking place which make no sense the first one of the worker they **** and said there were auditors coming that day only today find they are just not allowing us in there.