1 reviews | Active since Apr 2010
Termination of membership
Good day,<br> <br> I went to Maponya Mall as usual with my family and came across one of the Gym Company sales consultants. Date was 31 March 2015<br> <br> He approached me and asked me if I would be like to join their gym and he explained to me the fees and that if I would want to terminate the contract, I would be able to do so any time I want to. Please note that I was not informed of any cancellation fees that I would incur. The sales consultant's name is Skhumbuzo Ncube.<br> <br> I then decided that I no longer want to be the Gym Company member and would like to stop the membership.<br> I spoke to a lady at the Maponya Mall branch and spoke to Pauline Hadebe and she told me that I would have to pay over R1500 for any cancellations or I would then have to look for a replacement myself. I was also given the manager's number, Makhosi Mahlangu and he told me the same thing and said that it is my responsibility to pay and that it is not their problem.<br> <br> I think this is quite unacceptable that I am forced to be a member of this gym for three years and that I must pay for something that I not even using, let alone the cancellation fee that I now have to incur which I was not informed of from the beginning.
