TERMINATE MY CONTRACT

I have been trying to cancel my membership since February 2018 (the membership expired in April 2018) yes they still debit my account. No one responds to the many emails that I send and when Antonattor Mhlanga decides to respond she tells me that I have to pay a R199 fee to cancel the expired contract. Why should I pay R199 when every month I have R199 and R99 debited from my account!!!!!? I have not set foot in a gym company since 2017!!!!! I have email admin, membership management, HR, the branch and to date no one can assist me.