Poor service and double debit

Item: Gym Company
Rating: 1
Author: jayden J

I’ve been trying to cancel my month to month membership since October 2024 and since then they’ve been double debiting me and no response from them ever since , I tried emailing them multiple times and tried phoning but no reply!!!! I’ve changed over to a new gym ever since where I’m the experience and customer service is way better than what I was getting there

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Replies (1)

jayden J's updateReviewer Update

03 Feb 2026, 07:37

I have not received a response from them till this day and I’ve been double debited yet again , they keep sending me emails and sms about past due payments yet they keep debiting me every month and not even on the agreed upon date

jayden J's update03 Feb 2026, 07:37

Reviewer Update