Poor service

on the 23rd September, I received an SMS stating that my membership is overdue. And was wondering what that meant because this company , is well aware that the country was in lockdown and gyms only opened up in level 2. One other thing is I have a comorbidity, and I'm on chronic medication (this is in their records of my profile) which means I was not going to expose myself to Covid-19. This company is insensitive, just wants to make money out of clients. Let them explain to me what they think I owe them. During lockdown, they wanted clients to continue with membership payments and get vouchers for supermarkets. My contract was not for food, but for fitness exercises. Please forward to their management. Its ridiculous.