PATHETIC SERVICE AND DAY LIGHT ******* AT GYM COMPANY- PINETOWN

I joined Gym Company Pinetown in September 2021. I signed debit order agreement for them to debit on the 30th of each month. Gym Company would go into my bank account on any day (other than the agreed date) and take money from my account. My bank automatically cancelled the debit order, Angel from Gym Company called me in December 2021 to say my debit order did not go through. I then printed my bank statement and went to speak to Angel only to realise that there was money in my account but Gym Company did not debit on the agreed date. I then resorted in paying them cash. I paid by card on that day in Dec 2021. Yesterday 25/07/2022 I received a call from Noluthando from Gym Company she phones me with an accusatory attitude saying I owe Gym Company for Dec 2021. In shock I asked her why was I allowed to enter the gym for 8 months if I owe the gym? Why was I not blocked from entering the gym? Noluthando says no Gym company was conducting their audit now in July 2022 and picked up that I have an outstanding invoice for Dec 2021. Today 26/07/2022 I went to Gym to speak to Noluthando, she could not explain why the Dec invoice is being raised in July of the following year. She then called the club manager Tamera. Tamera came and tried to explain why I was being billed for Dec 2021 in July 2022. She said its a system error but I must pay the R199 for Dec 2021. I told Tamera I will not pay twice for Dec because I've already paid. Tamera gave me a horrible attitude and told Noluthando to block my entrance, even though I am not owing for July 0f 2022. I need to know why am I being billed twice for Dec and why is Tamera instructing that I must be barred from entering the gym. Please note when Tamera came to talk to me she did not introduce herself to me, even when I asked her for her name she refused to give me her name. I told her I will find out her name and I will be writing a review to Hellopeter and consumer watch dog. This is common practise at Gym Company in Pinetown that members are charged twice or they go into members accounts and debit any amount they feel like debiting. This is ******* & unacceptable!!!!!!