PATHETIC SERVICE

The Gym Company in Winchester Hills has tarnished the name of The Gym Company.<br> <br> I signed up with the gym and decided I want to cancel my contract, I spoke to the consultant Henry to make the necessary arrangements to cancel my contract , He informed me that he would do a transfer for me instead of a cancellation. I agreed to this and he told me all i needed to do was bring my ID and my gym chip as well as a new member who is interested in joining the Gym which I did.<br> <br> A month ago i started receiving messages from the gym informing me that my account is in arrears, which doesn't make any sense because i am not in possession of my gym chip or my membership any longer.<br> i made numerous attempts trying to contact The Manger(Jomo) but He is never in the office , He sends sloppy emails which has limited information, He keeps promising He is going to contact me telephonically but never does, They haven't not taken any responsibility for their actions.Till this day i am awaiting on instruction as what to do as well as why i was misinformed. If the gyming equipment is not working, then the front desk lady(Mary) is rude and abrupt, never helpful. Its truly troubling how they handle matters