pathetic pathetic pathetic Service down to the 'So called Manager "

I’m appalled by the service received at Gym Company specifically the Maponya Mall Branch.

My Contract with Gym Company ended in March. Based on my understanding I was on a month to month contract.

Throughout the month of June I have been trying to make means to cancel my contract with no success.

I have been calling the Branch in Maponya to no success, have sent a msg on the *** number and even sent a message again in July to one of the Managers Thandiwe who read my WhatsApp but didn’t bother to acknowledge receipt.

The only time I got a call from Gym company was to be reminded that my payments are outstanding. It’s sad that one has to resort to stop making payments to get your attention.

I need my membership to be cancelled effective June as this is when I tried contacting your offices. I will not incur any more fees because your staff is not acknowledging calls nor messages.

I acknowledge the R597.00 that’s currently outstanding however June and July I will not pay. I will not be held responsible for people not picking up phones nor responding to messages.

Why must it be such a mission for your clients to cancel their contracts. This is pathetic