MK
Mpumie K

1 reviews | Active since Jan 2018

29 Oct 2019, 16:57

Pathetic

My worst nightmare...Signed up at Bara, Firstly getting a tag was impossible as they kept tell me they don't have them, that was ok. Secondly they're staff is RUDE. Now, tried cancelling or freezing my account after being hospitalized, THEY REFUZED. Fair enough, debit orders ran successfully for 3 years without me going to the gym. called in after last debit order and was told the next debit will still be deducted as I have 30 days to cancel as if that was even explained to me. Called in to find out if my request for cancellation as there was no acknowledgement of receipt from the lady I was speaking to...only then she confirmed it was received and that I MUST REMEMBER MY DEBIT WILL STILL GO OFF, IMAGINE. I will strongly discourage anyone from signing anything with this pathetic so called gym.

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