Ntando a very poor management s****s

Gym companies in town mainly the one in Newtown which is the one I use often is the worst gym especially in management and systems being poorly handled, I've being having a problem since June 2019 when I joined the gym my contract states that I can go to any gym company anytime and can have excess to enter at gym company without having hassles in going in but to go to any other gym they have to deregister and register into that gym at that time and moment and paying R399.99 as per the agreement which means I'm the meeting their contract agreement but they don't meet my needs the person I reported the matter to Ntando the manager from June 2019 till to date he is still fixing it Ntando and Gym company things I'm a child and taking for a fool they fix my tag i forget to say their showers are disgusting and dirty please don't join gym company its a worst gym ever you join