Not adhearing to the contract agreement!

<p>I joined Gym Company last year June on the 20th and they offer you a two free months membership before the actual debit order kicks off, so we agreed that the debit should be on the 01st of August and guess what their agent captured the 31st of July which resulted me being in arreas.</p> <p> </p> <p>Two months down the line they double debit my account then I reversed the debit order as I did not understand what was it for, again in November I was double debited... called in to find out why, I was told it was for admin purposes which they never advised me of. Spoke to their manager Shaun van der Walt whom advised me that he will send a request to Jean the accounts manager and they will clear the arreas since they were created by capturing the wrong debit order.</p> <p> </p> <p>In the month of February the debit order did not go off called them to ask what happened, falt was from their side, they asked me to make a tranfer and the account will be up to date. Now this month in April they doble debited again called them and asked what is that for, I aws advised my account is in arrears somehow. I told them that in March I made a transfer for February and the debit order went off in March so where do the arreas come from, they said since last year as the was a dispute in my account! I am so fed up about the service of these peolpe and want to report them to the Ombudsman and open a case agaist them as they have access to my bank abccount.</p> <p> </p> <p>I told them I want to cancel this as they do not follow the contract signed, Mandla Sibanyoni told me that I need to pay a cancellation fee in order for me to do that! Their manager Shaun van der Walt no longer works there and the agent who assisted me in the past month to make a transfer Marcell van Wyk no longer works there as well.</p> <p> </p> <p>I regret the day I decided to be a member to this Gym Company!</p>