1 reviews | Active since Sept 2020
Not abiding to consumers protection act
I am a recent never of the gym company.i attend Winchester hills one with 4 of friends.A payment of R4000 was paid during the lockdown period.i have emailed the company on numerous occasions regarding a refund.The gym company eventually responded by giving a new contract stating me and my friends can gym for free for the four months*basically paid for by me*.Today they say since I'm a recently new member my contact will be extended.
This is against our consumer protection act as I have not received any service during the lockdown as they were closed.Also the new contract didn't state any new terms and conditions regarding extension of contract.
They don't want to refund my money and basically I still continue paying.
I've read an article not sure if it was the daily Sun but it was a newspaper. During the lockdown period members at virgin active didn't pay but members at gym company did pay.
This gym sucks and it's basically a ****.
