SW
Shané Woest

1 reviews | Active since Oct 2020

14 Oct 2020, 08:10

Let the contract linger after expiration date..

Shocking customer service when it comes to confirming cancellation of contract. I've sent countless emails and follow ups on the termination of our contract, but apparently it doesn't matter what month the contract ends, the manager will decide when to cancel the contract. If he (Trevor from the Gym Company in Bromhof) only stops debit orders from his side three months after the actual termination of contract, (which is an extra R300 out of your pocket) and he does this with 100 people, that's R30 000 extra just like that for delaying this process. The days of honest and sincere customer service are long gone. Won't recommend this gym to anyone.

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