NN
Nicolenen N

1 reviews | Active since May 2017

29 May 2017, 12:20

Lack of Indigestion about repayment and ***********s of financial staff

<p>this is a complaint againts Gym Compony East Rand Mall</p> <p> </p> <p>I have been trying to sort out my account on debit orders going off. its takes the gym a month to reply on my mail. then after numerous e-mails and phone calls i get reply 2-3 weeks later and till date i have has no response on how they will fix this. i have proof of everthing.</p> <p> </p> <p>this has been going on since end of March 2017</p> <p> </p> <p>yes i know for my side i was also in the wrong but i fixes everthing with the payments. Now dubble payment has been going of my account R299+300 FOR TWO MONTHS.</p> <p> </p> <p>THEY CANT REVERSE MY MONEY TAKES TO LONG.</p> <p> </p> <p>after the recon was done from the gym side she said i was in the credit but still they deduct money due to lack of intellegance and want to help a cusomet and check the account that is up to date.</p> <p> </p> <p>i do believe the person that i was talking to cannot do her job and should NOT BE in her Postion at all and she also does not want to sort this out. there is no customer service for them and im highly dissapointed in them.</p> <p> </p> <p>when i phone and they here my voice she either busy or not there.....</p> <p> </p> <p>i have send this to the Manager as well and i have had NO reply from him not even a phone call e-mail</p>

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