GYM COMPANY - WORST EVER!!!!!!

Gym Company at Flora center is the worse EVER!!! Their accounts department is SO rude and don't know what they are doing! They contact via whatsapp and accuse you of lying when you say your account has been paid! To sign up the process take 2 seconds, but when you want to cancel it is impossible to do so!!! They say you can't go into the gym to cancel you have to do it online and wait for the consultant to call you to confirm "approve" your cancellation!!! Most of the time the spa is either fully booked or there is only ONE assistant so you can't book for the spa!!! You join the gym and there is NO ONE to help you with the machines or anything you must smell where the equipment is and what it is for!!! I have never had such disgusting customer care from a place before!!! I would strongly advise anyone that wants to join DON'T DO IT!!!