Gym company Tshwane horrible service

Went to gym company on the 5th of jan 2026 to request a debit order change from the 31st to the 20th filled in the debit order change form at tshwane branch, on the 20th the was no deduction, then on the 24th January they deducted which left my account on a negative balance which affects my credit score, Im highly disappointed in the services of Gym company Tshwane branch. They always have issues with debit order deductions.i would not recommend the gym as I am moving to another gym brand strictly due to their service.