Gym Company plays games with customers at Cancellation time.

Good morning The Gym Company, I have been trying to get the Boskriun Gym Company off my back for over 2 years now. This matter has been discussed at length with Wynand (GM), I have all the emails and correspondence as the accounts department would keep sending me new e-mail chains trying to collect payment from me. This was done to confuse the matter further. Last night 17 Feb 2021, Gym Company accounts department contacted my wife directly via Whatsapp and told her she is BLACKLISTED, but will be removed from ITC if she makes a payment to your accounts department. This is ********* business practice and I find this practice unacceptable. I paid my final debit order via EFT in 2019 as I was outstanding my last debit order according to the statement supp****. after making final payment, I was told the payment must go off via debit Order. This I disagree with as I paid what was due and signed off cancellation forms. An accounts department must be able to allocate the payment and all should be finalised. We are now in 2021, this I dealt with in 2019. I would suggest you get Boskriun Gym Company to stop chasing and harassing my wife, especially since I was the primary member whom paid for this service. Enough is enough, I am taking this next level should I not be helped here. DATE JOINED: 2016-06-01 00:00:00 CONTRACT EXPIRY DATE: 2019-08-26 CONTRACT INCREASE DATE: N/ACONTRACT INCREASE AMOUNT: N/ALAST INSTALLMENT DATE: 2020-01-01 INSTALLMENTS REMAINING: 0MEMBER CANCELLATION DATE: 2020-02-20