GYM COMPANY INCOMPETENCE RUINING MY LIFE!!!

<p>I excercised my cooling of period a day after signing up with Gym Company. The reason for my decision to withdraw was because of the poor vantilation on the premises & people's bags were just piled up at the reception area. I only realised after three months that they had been debiting my account & called their staff member, Ofentse, whom I had signed with at the Bree branch. He requested that I go in & we could address this with their accounts people, which I did. They both assured me that this had been resolved and advised that I return the debit form my bank as it would be the quickest way for me to get my refund. They continued debiting my account the following months so I made three more trips to their branch, at which point I stopped the debits with my bank. In all the trips that I made there, the manager, who they referred to as Mel did not even have the courtesy of seeing me. They have me listed on TransUnion as owing them R9000 (for four months' worth of premiums) & all they can say is 'sorry'. They have no idea what the implications on their recklessness and incompetence are. I am so livid. What I hate the most is the blame game that happened again when I went to query this & again no manager was available to address this!! This is absurd!!!</p>