Gym Company FLORA CENTER

Flora center gym company is absolutely pathetic! 1) The employees hardly self understand the contract, when I took one out the beginning of the year we asked the guy questions and he hardly understood what we were saying and spoke in circles. We asked which banking details we should put on , mine or my mothers and he said mine and we said that I'm still a student and he said it is fine. A week later we received phone calls saying that this banking account cannot be used as I'm a student. We then fixed it and added the new banking details and at the end of the month they tried pulling off BOTH ACCOUNTS! 2) My mom spoke to the accounts women regarding this issue and she was so rude, the staff working there is absolutely rude in the office and the ones working in the gym! 3) There is a lack of equipment and when people spend more than half an hour on equipment while many people are waiting for their turn they continue taking photos and sitting on their phones on the equipment, when one complains to the staff they just laugh. 4) Some days the gym remains open during loadshedding and somedays when you walk in there like today they say we cant go in because it is loadshedding. (probably because its Friday and they want to leave early). They are so inaccurate with their times and never answer their phones. I AM PAYING FOR A GYM CONTRACT BUT CAN HARDLY GYM NOW DUE TO THE EXCUSE OF POWER FAILURES AND LOADSHEDDING. 5) The room downstairs with all the heavy machinery is disgusting! there is no ventilators downstairs a person walks down their and it smells like SWEAT!!!!!!!! this is so unhygienic especially at times like this! I WOULD NOT RECOMMEND THIS GYM TO ANYONE!!!!!!!!!