Gym Company *****ed me and called Security when I went to complain

I asked for a 3 months contract for my daughter who at university starting from November ending after 3 months, on the 4 th month I went there to find out about the Debit that was continuing I was made to sign cancellation forms and there won’t be any deductions but still they continued May 03 I went to complain and Thandi ( Mamager said I’m making noise and she called on Security