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craigblignaut C

1 reviews | Active since Sept 2016

17 Nov 2024, 12:42

Gym Company easy to sign up but impossible to cancel!

They very eager to sign you up and tell you that after 3 months, your contract can be cancelled at anytime after that with 1 month notice. I did that in both writing and verbally when each of their accounts people call me, but they ignore my messages, and have started emailing me almost daily, with an offer to rejoin or I must settle their account which they just keep running despite me cancelling the contract. In particular I am getting emails from Gym Company Bromhof - Busisiwe Buthelezi and Dimakatso Mashigo. Despite me instructing them to stop spamming me and to stop with the threats, they ignore my emails and just keep doing it. I warned them that if they continue, which they did, I would go public with my experience. Ill start here, but if they continue, I will go to other platforms as well. These Gym's are so full of promises and easy to sign up, but refuse to let you cancel. Disgusting and ********* behavior!

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craigblignaut C's update09 Dec 2024, 16:37
Reviewer Update
This business is ridiculous and I highly suggest that anyone who would consider joining The Gym Company, should reconsider. I have laid complaints with the company directly, to the agents that keep calling me and even their several threatening emails, all of which they ignore. Even after all of this, they have not bothered to respond to my above post, but in fact ramped up their harassments, by sometimes as much a 3 emails a day and even several WhatsApps. I have on each account asked them to stop which they ignore. One agent even laughed at me and hung up the phone when I was trying to explain why I am so unhappy.