1 reviews | Active since Jun 2024
Gym company BARA AND MAPONYA THE WORST. HORRIBLE customer service too from LESEGO MNGOMA
Gym company Bara decided to suddenly move to Bara. Sent us SMSs on the 21 August to ell us they are moving with us to Maponya mall as if we're their furniture,objects, we don't have choices and rights. My contract that I signed says Bara because Bara is convinient for me and Safer. I was once ****** off a laptop as Maponya, opened a case and later got an sms saying case was closed just like that. And now I'm forced to move to an area of trauma because I'm told I'll pay 3 months notice either way. Who will pay for our transport to go to maponya and time to take taxi? You think we're animals you can do as you please with us.
Worst of all THEIR LESEGO MNGOMA when we explain our reasons she beats around the bush till it gets heated. She tells me I have to serve notice I told her it's fine I'll serve notice at gym Bara cause my contract states Bara, then she tells me stories that it's personal reason and tells us that she was even fired by gym company that it's her last week too after 10 years. Where does that enter on our contracts our time and money. I asked her for the copy of my contract where it states that they can force us to go where they please she goes around the bush again. Didn't even provide my contract. She even went as far as threatening me that i work xy, trying to shut me up as if I'm not supposed to complain as a customer. As if she will come and shut me up. My contract states Gym company Bara not maponya. So I'll serve my notice at Bara. I feel that can't be met that's breech of contract. Hence I also won't pay that notice for Maponya cause I didn't sign up for maponya. I'm human I'm not your object or furniture that you can force to go wherever you please. You should make an exception for all Bara clients who are currently canceling cause of your moving. It's not our fault that you're moving, you're inconveniencing us and worse forcing us to pay for what we didn't sign up for.
