BM
Bernadette M

1 reviews | Active since May 2013

01 Oct 2020, 17:06

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My son and I joined the gym just before lockdown. Non of us were able to go to the gym as lockdown prevented us doing so. In this time due to Covid I moved out of the area. We sent them a message on email to let them know , only to get a response that a cancellation fee of 2000 Rand plus would get us out of the contract. Baring in mind that we have not stepped foot into the gym and even though we asked in lockdown to freeze the accounts the monthly fee was still taken off. My son also lost his employment Due to Covid of which we made them aware. I have looked at all the Facebook reviews and all I see are angry irritated and irate customers as they are all in the same boat. If you don’t pay they blacklist you. So my question is who do they think they are and do they realize that what they are doing is commiting ***** as they are effectively *****ing money in the form of debit orders out of customers accounts with no services rendered. This is totally unacceptable and something has to be done about it. Failing which I am going to my attorney.

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