DONOT TALK TO THE GYM COMPANY AGENTS, THEY ARE ********.

Unhappy Client who signed a contract without information Dear Manager I fail to understand how agents do business at the Gym Company Maponya Mall. On the 17th of October while doing my own stuff at the mall I was approached by an agent called Sanele who was selling the gym idea to me. I told him very well I don’t want to join the gym yet and don’t want to sign any contract. He told me not to worry there’s a free programme running this month and that I should come for a trial and when I am satisfied then I can officially join the gym. He then said to me that he will take down my details and then he wrote my details on a yellow form and he said to that it is a pre-approval form. So on the 25/10/2019 I went to Maponya to enquire about that form that Sanele gave me and I told them that I am not interested in the gym, and they told me that I was supposed to come within 5 days. How was I supposed to know that because according to the conversation I had with Sanele I only signed a pre-approval form. He even took my banking details **********ly because he asked for my branch code and when I took out my card to check the code he then also took my account number without my consent. Before I signed that yellow paper I asked him whether I am joining or not and he assured me that this is only a pre-approval form. When his manager (Vusi) called him to explain himself about this incident he then said that maybe I did not hear him right when he was explaining as it does happen with a lot customers, they sometimes cannot hear him. First of all he chose the premium subscription for me without my knowledge and now I have to R299 every month.

I feel cheated and manipulated. I can’t pay a once off cancellation fee of something I never agreed on. Why SHOULD AGENTS CHEAT PEOPLE AND BIND US WITH CONTRACTS? I feel that you’re just ******** people and I’m not happy about this at all. Please attend to my case ASAP