Dispeakable service

I have never been disrespected so much In my life like today. My account has been getting debited twice a month but when I was angry the Durban musgrave receptionists made me so calm because she was polite. Today in Soweto maponya mall I arrived in the morning and my tag was declined probably because it was my first time so I greet the lady who was working there and told her that I’m having hustles getting in. Firstly, she wasn’t paying attention because she was busy on her phone and then spoke to me In Sotho then I told her that I’m from Durban so I don’t speak Sotho then she responded to me In Sotho then I threatened to report her that’s when she responded in English with a tone I didn’t appreciate and an attitude. Ever since I joined the gym I’ve referred about 32 people because of the service the people at the musgrave branch are giving us. Little did I know that In Soweto they’re not taught diversity and customer service. Next time when I go to the Soweto branch and if I see that lady by the name of goodness who **** to me and said her name is Beyoncé I will cancel my gym membership and those that I referred. Gym company isn’t the only gym In RSA so if they have such staff on the front desk then they don’t deserve a dime from me and those of my associates.