Disgusted by Gym Company

<p>in December 2016 i completed the application forms to join with gym company the lady by the name of Zanele Nkosi from gym company at Bloed street assisted and she told me that the gym will open on in february 2017,february went past and still the gym did not open, in March 2017 i phoned the Zanele lady for like a week and her cellphone was not working because or either on voicemail,when i eventually got hold of her she told me that she is no longer working at Gym Company,i called her because i did want the gym anymore since they **** saying it will open in february,i then checked the gym company online and found the numbers ********** 000, ********** 298 i tried these numbers as well but first struggled but eventually i got through to the lady by the name of Phumzile Makutumela who told me that will call me back to assist, i waited for a week again for her to call me back but she didnt, i then called her back my self and send me through to her team leader/supervisor who gave me the numbers for someone by the name of george ********** 891, george then gave me the numbers for Precious ********** i called her and she told me that she was not at work she was home sick and then she gave the numbers for Martin ********** 810 & ********** 660 i phoned Martin for 2 days but both his numbers went unanswered or either on voicemail i then managed to get hold of him on Thursday the 28/04/2017 i expalained all the troubles that i wen through to him and he then told me that i need to come to their offices,i went there and met with him and Precious they both told me that i need to pay R1500 in order to cancel this membership(01029 BS)so honestly i just need to understand exactly who is at fault here am i going to pay for their lies,the fact that i had to wait for something that was not there or if i understand i might be confused her are they charging to complete forms is it my fault that the gym did not open in time i am really disgusted is it the kind of service they give to their customers telling them lies and making them pay maybe i am missing a point can someone explain to me, i really feel shame for all those people who wants to join because clearly day light ******* at its best, if such things happen we dont only point fingers at the people from Bloed Street Mall but to Gym Company as a whole im so ****ed </p>