1 reviews | Active since Oct 2018
Disappointed client
I am very angry with this company, they lure you in with lies then they change their story when you don’t want to be associated with them anymore. In 2017 I signed a 2 year contract with this place and I have been paying R199 for the past 2 years. I called in today to cancel that contract and they tell me that my contract is in fact 3 years, when I signed the contract, the contract clearly stated that it was 24 months, I’m so disappointed and I’m angry at myself for putting myself within a company that has such bad reviews, I’m frustrated and angry, the worst part is when I joined they told me that there won’t be a cancellation fee and to my surprise today I’m told I have to pay 40% of my remaining 12 month installments. I will not give this ***** establishment more of my money. I want them to cancel my contract and we part ways! This is the most horrible place. To top it all off the staff barely ever knows what they are doing, they are rude and show they have no customer care training. The lady today tells me to cancel I need to pay an outstanding fee in my account of R199 because they debit twice in November, she has the audacity to tell me that my bank account does not have money that’s why they could not debit, meanwhile I’ve just gotten paid and I have more than enough. I am very very angry!
