Debited twice in November

I was debited twice in November with out no communication and then again on the 9th December??? WHY THE HELL are you taking my money! Just cause its December I see YOU want bonuses, some of us work hard for our money unlike you lazy asses who keep ******** people! I want my money back and I will go reverse that money today! Unity (Doornfontein) Get back to my emails, learn to respond to customers!