contract, manager and employee frustrations

<p>I am a student who was approached by a certain female lady working at the gym company december 2015 at florA centre branch with a special of join and gym december for free.I was a student located in Port Elizabeth visiting johannesburg and wanted to join a gym but just for the 1 month recess period. I stressed the duration that i wanted since i was not based in johannesburg and the young lady told me that it was possible and that i would have to cancel and give notice of this few days before leaving jhb. She then came with a contract and i asked what it was for if this was only 1 month and she said it was company policies for contracts to be signed. I asked about the 36 months stipulated and she assured me that it again was just a policy but then it wouldnt matter so to my understanding i signed ( i regert doing so even though i kept asking if she wa sure about this and she reassured me that it was just for the 1 month period, ). time to leave i gave jhb i told the manager a notice ( Fanyana) about this and he ressured me that my membership would be canceled.</p> <p>To my surprise whilst i was in Port Elizabeth the gym kept taking funds from my account yet the manager himself had reassured me that it was canceled. I only could make it back to jhb in june another semster recess where i spoke to the manager ( Fanyana) and he totaly denied ever speaking to me about this and said i was liable for the months from january-june. I asked for the issue to be sorted with the girl in question who i signed the contract with and i was told she was fired( noone could get hold of her ). It was a roller coaster and since i signed a contract even though the terms i was told were faulse i took responsibility and paid the cancelation fee of that membership in June 2016 and was instructed by the manager to go to the bank and cancel that stop ordeer.</p> <p>June 2016- May 2017 ( 10,11 months) later i had not problems and i was now secure since the gym was not taking any funds and this reassured me that the manager canceled the membership.</p> <p>May 2017 another suprise the gym took money from my account and i was confused as this reference came with someone elses name. I callEd the gym and the lady told me that my account was still active and that i have been blacklisted and i owe R7000. I explained my situation and she said on my account only R600 was paid reflecting on the system to freeze the account not cancel it. Yet i paid over R1500 to cancel my account. I was asked if i had a receipt and obviously i dont since the issue was last year and i never had problems so why keep it?. i asked for the lady i paid in june 2016 and i was told that she was fired ( also cant get hold of). I asked for the manager Fanayana and was also told that he was fired and that also he cant be found.</p> <p>Now at 22 i have been blacklisted and i am a student being told i need to pay over R7000.</p> <p>PLEASE MAY THIS MATTER BE ESCALATED TO THE GYMS LEGAL TEAM OR OWNERS SO THEY SORT THIS OUT AND HAVE 3 OF THEIR EMPLOYEES IN QUESTION THAT HAVE LED TO THIS MESS</p>