CHARGING ME ON CLOSED ACCOUNT

******, I closed and paid whatever they said I owed, back in 2015, and now I found put that, after closing closing the account in 2015, they did not close it and I apparently owe them a couple of thousands. YOU CAN NOT CONTINUE TO RIP PEOPLE OFF, BY NOT CLOSING OUR ACCOUNTS AND TELL US WE OWE YOU. PLEASE SORT THIS MESS UP, BECAUSE I DO NOT OWE YOU, IT'S YOUR *********** STAFF, SO PLEASE SORT IT OUT.