Cancelation

I am so dissatisfied with the level of professionalism and customer service I received from gym company. my contract expired last month already yet I am told by the Maponya branch that they will still charge me until December 25 even though I have requested for my contract to be cancelled. it gets even more interesting, as you cannot cancel over the phone but must go to the actual gym to cancel. I have expressed how far I now stay and how i will be unable to come in at Maponya to cancel but was told the is nothing that can be done. GYM COMPANY IS THE MOST *********** COMPANY I HAVE EVER COME ACROSS, THE SERVICE IS TERRIBLE AND HIRENDOUS AND THEY DO NOT CARE ABOUT THEIR CLIENT. I would never recommend anyone to join the gym as they are a bunch of ******.