1 reviews | Active since Apr 2012
Being teken advantage of
We have a contract with these people, and we chose a specific gym that is close to our house and convenient. They decided to move, and instead of giving us the option to either move with them or cancel the contract, they just expect us to move We went to the actual branch and phoned the manager and was told we must pay the cancelation fee. If we wanted to cancel with the branch we were at we would gladly pay, but they decided to move. The new location is too far, and we will honestly never use the new location. Ita completely unfair to expect us to pay for a service we wont use and to not have an option to rather cancel.
We know covid hit hard, and we would gladly support them if they didn't move. But we were also affected by covid, and having to pay for a subscription to a facility out of bounds just show how little the gym company really cares about their customer.
