Bad service

What an unwelcome service experience ive never seen in my life, i went to Maponya to gym as a regular member, my tag wasnt working and when i ask they said is on arreas and i have to go to flora center were ive opened my membership for re activating and payment, which i did and everything went well. When i came back again to Maponya want to enter the gym they said to me i cant its blocked and i told them.i settled my bill and they said to me they need proof of which i didnt have an invoice with me instance of checking they turmed me back and never showed any remorse of helping me. And as a member i just felt like my right of gyming has been violated duento they couldn't offer or try by all means to find the nature of the problem and when i go to flora center the service there is perfect from the receptionist and thanks to Phillip the manager from florah for all the ongoing extra miles services offer.