Bad biiling service and the type of Response i got

i have been a member of the gym company for a while now and all has been going well but when it comes to their accounts department im very disappointed .they usually debit my account on the Th.<br> but in July they debited on the 14th and debited double ,when i called and asked them they told me my account was in arrears but they didnt alert or send an sms to tell me that but i have been going to the gym.<br> i feel it was so Unprofessional to just debit and not tell me they will debit double or alert me of the arrears. As a Professional establishment . Their explanations don't even make sense and get different stories from different people. I'm very disappointed .and to cancel the membership i have to pay a ridiculous amount of money .<br> to all that want to join the gym DO NT they are very unprofessional.