angry customer

I WOULD LIKE TO CANCEL MY MEMBERSHIP WITH YOU,YOUR STAFF WORKING THERE ARE VERY *********** AND VERY RUDE,THEY CLEARLY DONT HAVE CUSTOMER SERVICE S****S ONLY THERE FOR THE SALARY AND THE MONEY THEY ***** FROM US,I CALLED THEM REGARDING A DEBIT ORDER THAT WENT ON TWICE ON MY ACCOUNT ONLY TO BE TOLD TO LOOK AT MY CONTRACT AND I ASKED THEM TO SEND TO ME THE LADY DROPPED THE CALL ON MY EAR HER NAME IS MPHO,I WANT YOU TO TRAIN YOUR STAFF ON HOW TO DEAL WITH INQUIRIES AND NOT TO HANG UP WHEN THEY DONT KNOW THE ANSWER TO US ,THIS IS MY MONEY YOUR TAKING WITHOUT MY CONSENT I AM DONE WITH THIS GYM WHICH I NEVER EVEN ATTENDED SINCE I SIGNED THE CONTRACT DUE TO ILLNESS I HAD WHEN I WAS I WAS IN HOSPITAL,CANCEL MY MEMBERSHIP I DONT WANT TO CONTINUE WITH YOUR STICKY ATTITUDE FROM YOUR STAFF