Account Issue.

Morning Sir or Madam

I herewith would like to express my dissatisfaction with Gym Company. Reason for this is that I spoke to a lady in the accounts department by the name of Palesa and she brought to my attention that my account was in arrears of R99 in June 2017 and whereas my mother got notification on her phone that a debit order went of on her account from Gym Company.

I really cannot fathom how my account is in arrears whereas there are always funds available in my mother's account.

Someone needs to be held accountable in the accounts department and make sure my account is up to date.

Another thing I cannot understand why must we even pay a levy whereas our contract is ending December. Its unnecessary because we will no longer be utilizing their facilities anymore and we are not even using the gym anymore for that matter so therefore this levy business must just not apply to us because it is unnecessary.

Kind Regards Mpho Maphatsoe