AK
Adele K
1 reviews | Active since Dec 2019
08 Nov 2021, 09:52
Bad Service from GVB Fabrication
Good Day We have paid deposit to this company, unfortunately we had to cancel the order and only claimed R18 000 back of the deposit paid. They don't answer our phone calls at all, also dont answer out e-mails. When you phone from another number then they answer and are full of excuses.
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gvb fabrications's replyOfficial
08 Nov 2021, 10:46Good day
we have agreed as per email that your refund will be done soonest, the situation caused by cancelling while manufacturing is that the company also suffered losses but not holding against you, just asking some time to recover the loss and do the refund.
Your refund will be done as agreed will keep you posted - no need to phone or email every day -
Kind regards
Ame de la Rey
CEO
GVB Fabrications
we have agreed as per email that your refund will be done soonest, the situation caused by cancelling while manufacturing is that the company also suffered losses but not holding against you, just asking some time to recover the loss and do the refund.
Your refund will be done as agreed will keep you posted - no need to phone or email every day -
Kind regards
Ame de la Rey
CEO
GVB Fabrications
gvb fabrications's reply08 Nov 2021, 10:46
Official
Good day
we have agreed as per email that your refund will be done soonest, the situation caused by cancelling while manufacturing is that the company also suffered losses but not holding against you, just asking some time to recover the loss and do the refund.
Your refund will be done as agreed will keep you posted - no need to phone or email every day -
Kind regards
Ame de la Rey
CEO
GVB Fabrications
we have agreed as per email that your refund will be done soonest, the situation caused by cancelling while manufacturing is that the company also suffered losses but not holding against you, just asking some time to recover the loss and do the refund.
Your refund will be done as agreed will keep you posted - no need to phone or email every day -
Kind regards
Ame de la Rey
CEO
GVB Fabrications