Don't Use this company. Rude

When in the beginning of the inquiry all went well. Then after - +week after installation of my gutters did they start leaking. Phoned the company and told them this. I then followed this up with a email. Which then I get told that "they are very busy" three days go by and still nothing, so hence I called the other branches to see if they were able to get the West Rand branch to get back to.. Was told someone would call me back. This again did not happen, but then after a lovely sarcastic email from them "they told me that they are very busy, and have schedules to get done, and they will get back to me. Was told to Phone Julius to discuss this with him. Which I did add re rudely said i phoned his company regarding this matter??? I asked him to what was the problem and he said he has been in this business for 25 years, hence keep quite an don't question there work. Was told that i have a warranty on the gutters.. Well I don't think they are worried about their clients or after care service as it does not exist. They were quick to ask for my payment. So I WOULD NEVER REFER THIS COMPANY TO ANYONE FOR GUTTERS! Rather use some other company. As these guys are arrogant and very rude when you have a problem with their product.