HORRIBLE EXPERIENCE AND CUSTOMER SERVICE

<p>I RECENTLY TOOK MY TODLER TO GUMANJI INDOOR PLAY PARK. THE OWNER WHO I BELIVE IS LIEZL TREATED US SO BAD THAT I WAS IN TEARS. I AM AN ELDERY WOMAN AND WHILST MY TODLER WAS PLAYING I KINDLY ASKED LIEZL IF ONE OF THE CHILD MINDERS COULD KEEP A EYE ON MY TODLER. LIEZL WAS VERY RUDE AND STATED THAT SHE DOES NOT EMPLOY CHILD MINDER TO LOOK AFTER TODLERS. I ASKED LIEZL THAT I JUST CAME OUT OF HOSPITAL AND WAS LOOKING TO ENJOY A CUP OF COFFEE WHILST MY TODLER COULD PLAY. I PAID AN ENTRANCE FEE OF 5 FIFTY RAND PER HOUR AND THOUGHT THAT THE CHILD MINDERS COULD AT LEAST KEEP AN EYE ON THE KIDS. THEN MY COFFEE AND ARRIVED AND IT WAS SO COLD, I AGAIN APPROACHED LIEZL AND ASKED IF SHE COULD WARM UP THE COFFEE AS IT ARRIVED COLD, LIEZL SAID THEY DO NOT HAVE A MICROWAVE AND I MUST BE HAPPY WITH THE COLD COFFEE. LIEZL ALSO CONSTANTLY WAS CURSING HER WORKERS INFRONT OF THE TODLERS PLAYING AND THAT WAS VERY UNPROFESIONAL. LIEZL THEN TOLD ME THAT I SHOULD RATHER GO TO JIMMY JUMGLES NEXT TIME. I TOOK LIEZL UP ON HER WORD AND WENT TO JIMMY JUNGLES. I WAS TREATED SO GOOD AT JIMMY JUNGLES AND THEY HAD CHILD MINDERS PLAYING WITH MY TODLERS FROM THE TIME WE ARRIVED UNTIL WE LEFT. MY TODLER WAS VERY STIMULATED AT JIMMY JUNGLES AND MY TODLER DID NOT WANT TO LEAVE. THANK YOU JIMMY JUNGLES AND NOW I CAN SEE WHY YOU ARE THE INDUSTRY LEADER AND PLACES LIKE GUMANJI ATTEMPT TO FOLLOW. AS FOR THE OWNER OF GUMANJI I WANT TO ASK " WHY ARE YOU LIEZL IN THE TODLERS INDUSTRY IF YOU HAVE NO PATIENTS AND ARE RUDE, I AM VERY DISSAPOINTED IN GUMANJI IT IS HORRIBLE:-(</p>